Since we are offering non-tangible irrevocable goods we do not issue refunds once the order is accomplished and the service has been delivered. As a customer, you are responsible for understanding this upon purchasing any service or item provided by us.
However, we realise that exceptional circumstance can take place with regard to the character of the product or service we supply.
Therefore, we do, at our discretion, offer a remedy on the following reasons:
- non-delivery of the product or service
- major defects
- product not-as-described
Please note that we do not bear any responsibility and therefore we do not satisfy any refund/return/exchange requests based on incompatibility of our products or services.
Our team is always eager to assist you and deliver highly professional support in a timely manner. Thank you for purchasing our services.