Support

Before You Get In Touch...

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Submit a Support Ticket

In February 2020, almost 50% of support tickets were answered within 4 hours, the majority of which were answered within 1!

Average First Reply Time

February 2020

0-1 Hour 33.3% 33.3%
1-4 Hours 16.7% 16.7%
4-8 Hours 16.7% 16.7%
8-16 Hours 8.3% 8.3%
16-24 Hours 16.7% 16.7%
24+ Hours 8.3% 8.3%

Remote Access

Before we can remotely access your device, please select your operating system from the list below, and then click the respective Download Now button.