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Submit a Support Ticket

In February 2020, almost 50% of support tickets were answered within 4 hours, the majority of which were answered within 1!

    Ticket Details

    Ticket Details





    Ticket Summary

    Ticket Summary

    Summary


    Average First Reply Time

    February 2020

    • 0-1 Hour 33.3% 33.3%
    • 1-4 Hours 16.7% 16.7%
    • 4-8 Hours 16.7% 16.7%
    • 8-16 Hours 8.3% 8.3%
    • 16-24 Hours 16.7% 16.7%
    • 24+ Hours 8.3% 8.3%

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