Before You Get In Touch...

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Submit a Support Ticket

In February 2020, almost 50% of support tickets were answered within 4 hours, the majority of which were answered within 1!

Ticket Details

Ticket Details





Ticket Summary

Ticket Summary

Summary


Average First Reply Time

February 2020

  • 0-1 Hour 33.3% 33.3%
  • 1-4 Hours 16.7% 16.7%
  • 4-8 Hours 16.7% 16.7%
  • 8-16 Hours 8.3% 8.3%
  • 16-24 Hours 16.7% 16.7%
  • 24+ Hours 8.3% 8.3%

Remote Access

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Remote support for Chrome OS

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